GTM Narrative Lead

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As GTM Narrative Lead at Anthropic, you will be the keeper of Anthropic's company story for customers. You will own the company narrative presentation end to end and keep it current as models and products ship, shaping how customers first hear who Anthropic is, what Claude changes for them, and why we are the right partner. This is a hands-on individual contributor role in Solutions & Segment Marketing, within Enterprise Marketing. You will shape the storyline with senior leaders and write the words, the script, and the deck yourself. You will work closely with Product Marketing, Product, Research, Sales, Enablement, Brand, Design, and Communications to translate complex AI capabilities into compelling stories that resonate with enterprise buyers and reflect Anthropic's commitment to developing AI systems that are safe, steerable, and beneficial. What you'll be shaping Your narrative will be the starting point for customer conversations across executives, sellers, partners, and events. Each model and product launch changes what customers can do, and you will work directly with the people building it to turn it into a story a CEO can act on. You will also set up how the work gets done: the customer-insight loop, the measures, and the Claude workflows that keep a story current at this pace. This role offers the opportunity to shape how one of the world's leading AI companies tells its story at a pivotal moment in the industry's development, while ensuring our narrative reflects our commitment to responsible AI deployment and societal benefit. Key responsibilities Own the company narrative: Own Anthropic's company narrative presentation from start to finish, including the storyline, the master deck, speaker notes, and the versions used by executives, sales, partners, and events Translate capabilities into customer outcomes: Turn complex research and product capabilities into a clear story about what changes for customers, what it's worth, and why Anthropic is the right partner Keep the story current through every launch: Lead the narrative update for every major launch, so the story is refreshed, approved, and in the hands of the field on launch day Build and run a customer-insight loop: Use win/loss reviews, call recordings, executive briefings, customer advisory input, and usage data to keep testing and adjusting the storyline Drive cross-functional alignment: Partner with Product Marketing, Brand, Design, and Communications to keep the company narrative aligned with positioning, messaging, and external voice Measure whether the narrative works: Define and report on how widely the deck is used, how often key messages show up in deals, and feedback from customers and executives Build workflows with Claude: Speed up research, customer feedback summaries, drafting, and versioning Minimum qualifications Product marketing, corporate marketing, or portfolio marketing background, with a track record of personally writing a company or portfolio-level narrative for B2B software products Recent, hands-on writing of the master deck for executives and sellers, including speaker notes and audience versions Proven ability to turn technical capabilities into customer outcomes for C-level and business buyers Experience leading narrative updates for major launches on short timelines, through review and into the field Experience building a customer-insight loop (win/loss, call recordings, briefings, usage data) and changing the story because of it Experience measuring narrative use and impact, and reporting it to leadership Experience aligning Product Marketing, Brand, Design, and Communications around one story without formal authority Regular use of AI tools for research, synthesis, drafting, or versioning Preferred qualifications 15+ years of experience in product marketing, portfolio marketing, or corporate messaging at B2B technology companies - a blend of experience at technology startups and scaled technology companies is strongly preferred Experience marketing AI, cloud, data, or developer platforms to enterprise buyers Experience at a company where the product changed constantly and content had a short shelf life Keynote or executive briefing writing experience Time spent in or close to sales, field marketing, or enablement Experience in a regulated or high-trust category where safety and security are part of the story Role-specific policy: For this role, we expect all staff to be able to work from our San Francisco or New York office at least 2 days a week. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $400,000 — $570,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.